Privacy Policy
TESH Construction ("TESH Construction," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information when you visit our website or communicate with us.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Property address
- Project details
- Photos, videos, plans, documents, or other files you choose to share
- Any information submitted through our website contact forms or website chat
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Date and time of your visit
- Referring website
- Cookie and usage information
How We Use Your Information
We use your information to:
- Respond to inquiries
- Schedule consultations and appointments
- Prepare estimates and proposals
- Provide construction and remodeling services
- Communicate throughout your project
- Improve our website and customer experience
- Maintain business records
- Comply with applicable legal obligations
Communication
By providing your contact information, you authorize TESH Construction to communicate with you regarding your inquiry, estimate, project, or customer service request through:
- Phone
- SMS/Text Message
- WhatsApp Business
- Website Chat
- Social Media Messaging
You may opt out of promotional communications at any time. However, transactional and project-related communications necessary to provide our services may continue.
Third-Party Service Providers
To operate our website and provide our services efficiently, TESH Construction utilizes trusted third-party service providers that may process information on our behalf. These providers process information in accordance with their own privacy policies and applicable laws.
Our current providers include:
Webflow
Our website is hosted and managed using Webflow. Information submitted through our website, including contact forms, may be processed through Webflow's hosting infrastructure.
LeadBuddy
Our website utilizes LeadBuddy for customer communication, lead management, and website chat functionality. Information you provide through our contact forms or website chat may be processed through LeadBuddy to assist with customer inquiries, appointment scheduling, and ongoing communication.
Meta Platforms
If you choose to communicate with us through Facebook, Instagram, or WhatsApp Business, your information may also be processed through Meta Platforms in accordance with Meta's applicable privacy practices.
As our business grows, we may add, remove, or replace third-party service providers. This Privacy Policy will be updated accordingly.
Use of Artificial Intelligence (AI)
TESH Construction may utilize artificial intelligence (AI)-powered tools to assist with customer communication, appointment scheduling, lead management, administrative operations, and other business functions.
When AI-assisted tools are used, they operate under the direction of TESH Construction to improve response times, organization, and customer service. We do not sell your personal information to AI providers. Any information processed through AI-enabled services is handled in accordance with this Privacy Policy and the applicable privacy practices of the service providers we use.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website performance, understand visitor activity, and enhance the overall user experience.
You may configure your browser to refuse cookies; however, certain portions of our website may not function properly.
Information Sharing
TESH Construction does not sell, rent, or trade your personal information.
We may share your information only when necessary to:
- Provide requested services
- Process customer communications
- Comply with legal obligations
- Protect the rights, safety, or property of TESH Construction or others
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect.
Although we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We continually review and improve our administrative and technical safeguards as our business and technology evolve.
Data Retention
We retain customer information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce our agreements
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
Your Rights
Depending on applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where permitted by law
- Ask questions regarding our privacy practices
To submit a request, please contact us using the information below.
Changes to This Privacy Policy
TESH Construction may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting the revised Privacy Policy on our website. The Effective Date at the beginning of this document will reflect the most recent revision.
Contact Us
TESH Construction
Legal Entity: TESH Services LLC dba TESH Construction
Website: www.wearetesh.com
Email: hello@wearetesh.com
Phone: (937) 499-3884